Policy Statement

خانه

Rad Pardaz Novin Asia Policy and Quality Statement

Rad Pardaz Novin Asia is committed to achieving its outlined vision by enhancing the quantity and quality of its services in the IT sector. Adhering to organizational values, laws, and regulations, we strive to meet the needs of our customers and other stakeholders.
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1. Developing Human Capital: As our most important asset, we focus on retaining and enhancing the knowledge and awareness of our employees by creating a safe, clean, and suitable work environment.
2. Continuous Improvement: We work to improve organizational processes and performance to increase satisfaction among all stakeholders.
3. Market Expansion: We aim to expand our market by designing and implementing optimized, innovative services, and adopting new technologies.
4. Customer Satisfaction and Loyalty: We seek to enhance customer satisfaction and loyalty by delivering superior quality services.
5. Fair Complaint Handling: We are committed to responding to customer complaints fairly and impartially, addressing them in the shortest possible time.
6. Compliance with Laws and Regulations: We pledge to comply with national laws and regulatory requirements relevant to our activities and services.
7. Brand Value Enhancement: We are dedicated to elevating the brand value of Rad Pardaz Novin Asia, positioning it as a leading example among IT equipment suppliers.
To achieve the organization’s goals, all processes, structures, and financial resources are managed in an integrated and controlled manner, while ensuring confidentiality, integrity, and accessibility of information. This allows us to achieve our desired outcomes and play a significant role in the growth and advancement of the IT industry in our country.

Alireza Tanhaei
CEO